Frequently Asked Questions

ATS First is a comprehensive job application toolkit that helps you create professional resumes and cover letters optimized for Applicant Tracking Systems (ATS). Our platform includes an AI-powered resume builder, cover letter builder, and ATS score checker to help you land more interviews.

An Applicant Tracking System (ATS) is software used by 97% of Fortune 500 companies and most mid-sized employers to filter job applications. ATS scans resumes for keywords, formatting, and content before a human ever sees them. If your resume isn't optimized for ATS, it may be rejected automatically—even if you're qualified. Our tools ensure your documents pass ATS scans and reach recruiters.

Yes! You can create, edit, and preview your resume and cover letter completely free. Our ATS score checker is also free to use. We only charge a small fee when you want to download your final documents in PDF or DOCX format.

Our AI Resume Builder guides you through creating a professional resume step by step. Simply enter your information, and our AI suggests improvements, generates bullet points, and optimizes content for ATS. You can choose from multiple professional templates and customize colors, fonts, and layouts to match your style.

You can download your resume in PDF format, which is the most universally accepted format by employers and ATS systems. PDF ensures your formatting stays consistent across all devices and platforms.

Absolutely! All our templates are designed with ATS compatibility in mind. They use clean formatting, standard section headings, and proper HTML structure that ATS systems can easily parse. We avoid graphics, tables, and other elements that can confuse ATS scanners.

Yes! You can upload your existing resume in PDF or DOCX format. Our system will parse your content and import it into the builder, where you can edit, improve, and apply professional templates to give it a fresh look.

You can create and save multiple resumes tailored for different job applications. This allows you to customize your resume for specific roles, industries, or companies without starting from scratch each time.

Our Cover Letter Builder makes it easy to create personalized, professional cover letters. Start by selecting a template, then fill in your details. Our AI assistant helps you craft compelling content that highlights your qualifications and matches the job requirements.

Yes! All our cover letter templates are fully customizable. You can change colors, fonts, spacing, and layout to match your personal style or complement your resume design. You can also edit all text content to perfectly tailor your letter for each application.

Yes! Our AI writing assistant analyzes your experience and the job description to suggest relevant phrases, achievements, and keywords. It helps you write compelling content that resonates with recruiters and demonstrates your fit for the role.

Our ATS scorer simulates how major ATS systems (like Taleo, Workday, and Greenhouse) analyze resumes. We check for keyword optimization, formatting issues, section structure, and content quality. While no tool can guarantee 100% accuracy across all ATS systems, our scorer provides reliable insights to improve your resume's performance.

Your ATS score (0-100) indicates how well your resume is optimized for Applicant Tracking Systems. A score of 80+ means your resume is well-optimized and likely to pass ATS filters. Scores between 60-79 indicate room for improvement, while scores below 60 suggest significant issues that could prevent your resume from reaching recruiters.

Our ATS checker provides specific, actionable recommendations to improve your score. Common improvements include: adding relevant keywords from the job description, using standard section headings, removing graphics or complex formatting, including quantifiable achievements, and ensuring your contact information is complete and properly formatted.

Free features include: Creating and editing resumes and cover letters, previewing your documents, using the ATS score checker, and accessing all templates. Paid features include: Downloading your documents in PDF format, removing the ATS First branding, and accessing premium themes.

We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI payments, net banking, and popular digital wallets. All payments are processed securely through Razorpay.

Yes, we offer refunds for downloads that have technical issues or don't match the preview. If you're not satisfied with your purchase, contact us within 7 days at support@atsfirst.com with your order details, and we'll process your refund.

Absolutely. We take data security seriously. All data is transmitted using SSL encryption, and we never share your personal information with third parties. Your resume content is stored securely and only accessible to you. See our Privacy Policy for more details.

You can use the resume builder and ATS checker without an account. However, creating a free account allows you to save your work, access your documents from any device, and download your completed documents.

To delete your account and all associated data, please contact us at support@atsfirst.com from the email address associated with your account. We'll process your request within 48 hours and permanently remove all your data from our systems.