TREVOR MALONE
Senior HVAC Technician
Charlotte, NC · t.malone@email.com · (555) 462-9915
Summary
EPA 608 Universal-certified HVAC Technician with 11 years diagnosing and repairing residential and light-commercial systems. Maintains a 4.9-star customer rating across 1,200+ service calls and a callback rate under 2%.
Experience
Senior HVAC Technician · Comfort Systems USA
2018 - Present
- Diagnosed and repaired 300+ systems annually with a callback rate under 2%
- Installed 80+ high-efficiency heat pump systems, improving customer energy bills by an average 22%
- Trained 6 junior technicians on refrigerant handling and EPA compliance procedures
- Leads preventive maintenance contracts on 45 commercial rooftop units across 12 retail sites
HVAC Technician · One Hour Air Conditioning & Heating
2014 - 2018
- Serviced residential furnaces, AC units, and ductless mini-splits across 5-8 daily calls
- Achieved a 4.9-star average customer rating over 1,200+ completed jobs
- Recovered and reclaimed R-22 and R-410A refrigerant on 200+ jobs under EPA 608 rules
HVAC Installation Helper · Blue Ridge Mechanical Services
2012 - 2014
- Assisted lead installers on 120+ residential split-system and furnace changeouts
- Fabricated and hung sheet metal ductwork and flex runs on 3-4 job sites per week
- Pressure-tested line sets with nitrogen and logged evacuation readings for every install
Education
HVAC/R Certificate — Central Piedmont Community College · 2014
Skills
EPA 608 Universal Certification, NATE Certified, Refrigerant Recovery, Ductwork Installation, Heat Pumps, Furnace Repair, Compressor Replacement, Brazing, Load Calculation, ServiceTitan, Diagnostics, Preventive Maintenance
Certifications
EPA Section 608 Universal Certification, ESCO Institute
NATE Certified - Heat Pumps (Service), North American Technician Excellence




