Isabella Costa
Housekeeping Supervisor
Phoenix, AZ · i.costa@email.com · (555) 442-7719
Dear Property Manager,
I'm applying for the Housekeeping Supervisor position at your property. In my current role I supervise a team of 18 room attendants across a 310-room hotel, consistently hitting our 30-minute stayover and 45-minute checkout turn targets during full-occupancy weekends.
At the Sonoran Palms Resort I schedule and inspect rooms for an 18-person team, running daily quality audits that hold our guest-reported cleanliness complaints under 2% of stays. I manage linen and supply inventory to prevent shortages during back-to-back sellouts, oversee OSHA-compliant chemical handling training, and built a deep-clean rotation program that improved our review-site cleanliness rating from 4.1 to 4.6 stars in eight months. I use Opera PMS daily to coordinate room status with the front desk in real time.
I interview and onboard our seasonal hires — nine last summer — pairing each with a senior trainer for their first ten shifts, which is a big part of why my team retained every one of them through the season. I also cut linen replacement spend 12% by introducing par-level tracking and a damage log, and I feed preventive-maintenance flags from my room inspections straight to engineering.
I take real pride in a spotless room being a guest's quiet reassurance that a property is well run, and I'd bring that same standard to your housekeeping team. I'd welcome the chance to discuss how I can support your operation, including during peak turnover periods.
Sincerely,
Isabella Costa