MELISSA WARD
Senior Database Administrator
Charlotte, NC · m.ward@email.com · (555) 517-8826
Summary
Senior database administrator with 10 years managing SQL Server and Oracle environments supporting 50+ TB of financial data. Maintains 99.99% uptime and cut a critical nightly batch job from 6 hours to 45 minutes through query and index tuning.
Experience
Senior Database Administrator · Bank of America
2018 - Present
- Administer 120+ SQL Server and Oracle instances totaling 50+ TB, maintaining 99.99% uptime
- Tuned indexing and query plans on a core reporting job, cutting runtime from 6 hours to 45 minutes
- Implemented Always On Availability Groups across 3 data centers, reducing failover time from 20 minutes to under 2
- Lead a team of 5 DBAs and run capacity planning holding storage growth to a 12% annual budget
- Automate patching and health checks with PowerShell and dbatools across 120 instances
Database Administrator · Wells Fargo
2014 - 2018
- Managed backup/recovery for 200+ databases, achieving 100% recovery success across 15 audited drills
- Migrated 40 legacy Oracle databases to SQL Server, reducing licensing costs by $280K/year
- Configured transactional replication for 18 databases, keeping subscriber latency under 5s
- Reduced blocking incidents 60% by rewriting 30 stored procedures and removing 45 unused indexes
Junior Database Analyst · Duke Energy
2013 - 2014
- Supported 35 SQL Server databases, closing 400+ tickets with a 4-hour average response time
- Built 20 T-SQL maintenance scripts automating index rebuilds, saving 10 hours weekly
- Documented schema and access controls for 12 reporting databases ahead of an internal SOX audit
Education
B.S. Computer Science — North Carolina State University · 2013
Skills
SQL Server, Oracle 19c, T-SQL, PL/SQL, Database Tuning, Indexing, Replication, Always On Availability Groups, Backup and Recovery, Disaster Recovery, PostgreSQL
Certifications
Oracle Database Administration 2019 Certified Professional, Oracle
Microsoft Certified: Azure Database Administrator Associate, Microsoft
AWS Certified Data Engineer - Associate, Amazon Web Services
Projects
Disaster Recovery Program - runbooks and quarterly drills for 200 databases across 3 sites
Monitoring Rebuild - deployed Redgate SQL Monitor with 60 custom alerts, cutting noise 70%
Languages
English (Native), Spanish (Conversational)




