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IT Business Analyst Resume Example

An IT business analyst resume must balance business and technical keywords to pass ATS filters while showing you can translate requirements into measurable outcomes.

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IT Business Analyst Resume Sample

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WYATT COLEMAN

Senior IT Business Analyst

Chicago, IL · w.coleman@email.com · (555) 567-8901

Summary

Senior IT business analyst with 10+ years bridging business stakeholders and engineering teams on enterprise banking systems. Delivered $2.1M in annual savings by re-engineering claims workflows and led requirements gathering for a core banking platform migration impacting 3M+ customers.

Experience

Senior IT Business Analyst · Northern Trust

2018 - Present

  • Led requirements gathering for core banking platform migration serving 3M+ customer accounts
  • Re-engineered claims processing workflow, delivering $2.1M in annual operational savings
  • Facilitated UAT across 12 cross-functional teams, reducing post-launch defects 40%
  • Maintains a Tableau dashboard suite tracking 15 KPIs for the payments operations group
  • Mentors 4 junior analysts on BABOK requirements practice and UML modeling standards

IT Business Analyst · Accenture

2014 - 2018

  • Documented business requirements for 20+ enterprise software implementations across finance clients
  • Built process maps and SQL data reports that cut reporting turnaround time from 5 days to 1 day
  • Modeled 60+ as-is and to-be processes in Visio for a treasury management client engagement
  • Ran 90 UAT sessions across 5 Agile releases, clearing 320 test cases ahead of go-live

Junior Business Systems Analyst · Grant Thornton

2011 - 2014

  • Gathered and documented functional requirements for 8 internal reporting applications
  • Wrote SQL queries against Oracle databases to validate month-end reconciliation data
  • Maintained 40+ Confluence specification pages and tracked defects in Jira for 3 project teams

Education

B.S. Business Information Systems — University of Illinois at Urbana-Champaign · 2014

Skills

Requirements Gathering, SQL, Jira, Confluence, UML, Agile, Scrum, Business Process Modeling, Stakeholder Management, Tableau, Visio, UAT

Certifications

CBAP, International Institute of Business Analysis

PMI-PBA, Project Management Institute

Certified ScrumMaster (CSM), Scrum Alliance

Tableau Desktop Specialist, Tableau

Projects

Vendor Payment API Program - specified 14 interface contracts across 3 banking partners

CCAR Reporting Uplift - documented data lineage for 45 regulatory fields under Fed review

Self-Service Reporting Portal - defined Tableau data model replacing 30 manual Excel reports

Languages

English (Native), Spanish (Professional Working)

Interests

Process improvement communities, chess, distance running, data visualization meetups

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Must-Have Keywords for IT Business Analyst Resumes

These are the keywords ATS systems and recruiters search for. Include them naturally in your Skills, Summary, and Experience sections.

Requirements GatheringSQLJiraConfluenceUMLAgileScrumBusiness Process ModelingStakeholder ManagementTableauVisioUAT

The Right Resume Structure for IT Business Analyst Roles

ATS systems parse your resume top to bottom. The order of your sections matters — here is the order that works best for IT Business Analyst applications:

  1. 1Contact Information
  2. 2Professional Summary
  3. 3Core Competencies
  4. 4Work Experience
  5. 5Key Projects
  6. 6Education
  7. 7Certifications

ATS Optimization Tips for IT Business Analyst Resumes

  • Lead bullets with verbs like 'facilitated,' 'documented,' or 're-engineered.'
  • Quantify cost savings, process efficiency gains, and stakeholders managed.
  • List specific tools (Jira, Confluence, SQL, Tableau) to pass ATS keyword filters.
  • Highlight requirements-gathering and UAT ownership on large-scale projects.
  • Show cross-functional collaboration across business and engineering teams.
  • Mention the scale of systems or user base impacted by your projects.
  • Tailor terminology (Agile vs. Waterfall) to match the target company's methodology.

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