CLAIRE BISHOP
Logistics Coordinator
Memphis, TN · c.bishop@email.com · (555) 462-9013
Summary
Detail-oriented logistics coordinator with 4 years managing domestic freight for a national distribution network. Coordinates 300+ weekly shipments and improved on-time delivery from 91% to 98%.
Experience
Logistics Coordinator · XPO Logistics
2022 - Present
- Coordinate scheduling and dispatch for 300+ weekly LTL and FTL shipments across 18 states
- Reduced freight costs 9% ($310K annually) by renegotiating carrier rates and consolidating loads
- Resolved delivery exceptions and claims, improving OTIF from 91% to 98%
- Manage a carrier base of 40+ providers, scoring performance monthly in a TMS scorecard
Logistics Associate · DHL Supply Chain
2020 - 2022
- Processed bills of lading and customs documentation for 150+ international shipments monthly
- Tracked shipments in SAP TM and communicated ETAs to 25+ retail customers
- Audited 500+ freight invoices quarterly, recovering $84K in duplicate and overbilled charges
Warehouse Shipping Clerk · Nucor Distribution Services
2018 - 2020
- Staged and verified 200+ outbound pallets daily against pick tickets and packing lists
- Entered shipment records into WMS with 99.6% accuracy across 12 months of audits
- Coordinated dock appointments for 30+ daily carrier pickups, cutting trailer wait time 20%
Education
B.S. Logistics and Supply Chain Management — University of Memphis · 2020
Skills
Freight Coordination, SAP TM, Carrier Negotiation, Bill of Lading, Customs Documentation, Route Optimization, EDI, Excel, Order Fulfillment, Freight Audit, Cross-Docking, Customer Communication
Certifications
Certified in Logistics, Transportation and Distribution (CLTD), ASCM
Certified Supply Chain Professional (CSCP), ASCM
OSHA 10-Hour General Industry, OSHA Outreach Training Program
Key Achievements
Named Distribution Employee of the Year, XPO Logistics Memphis site, 2024
Cut detention and demurrage fees 34% by rewriting dock appointment scheduling rules
